Sophandre Transport is committed to providing a safe and respectful environment for both our passengers and drivers. This Zero Tolerance Policy outlines behaviors that will not be tolerated under any circumstances.
Scope
This policy applies to all passengers, drivers, and employees of Sophandre Transport.
Zero Tolerance Behaviors
The following actions are strictly prohibited:
- Verbal abuse, including threats, slurs, or aggressive language.
- Physical violence or threats of violence.
- Sexual harassment or inappropriate conduct.
- Discrimination based on race, gender, religion, nationality, disability, or sexual orientation.
- Vandalism or intentional damage to vehicles.
- Possession or use of illegal substances or alcohol in the vehicle.
- Any unlawful activity during service.
Consequences
Violations of this policy may result in:
- Immediate termination of the trip.
- Reporting to local law enforcement.
- Permanent ban from using Sophandre Transport services.
- Legal action where applicable.
Reporting a Violation
If you witness or experience behavior in violation of this policy, please report it immediately through one of the following channels:
- Website: www.sophandretransport.com to use our online complaint form
Our Commitment
Sophandre Transport takes all reports seriously and will act swiftly to investigate and address any violations. We are committed to maintaining a safe, inclusive, and professional environment for all.